Electronic Services

Your time is more valuable than ever. At ProCredit Bank we therefore continually strive to design and offer banking services that save time.

As a result, we have a wide range of technologically advanced services that enable our clients to do their banking quickly and easily – anywhere and anytime.

In addition, these convenient services can help you to develop a more competitive business or manage your personal finances in a simpler and more flexible way.

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  e-Banking

  e-Banking is an online service that provides you with secure access to your bank account.
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  SMS Services

  With our SMS services, you can obtain information about your bank account and conduct a number of banking activities quickly and easily at any time.    
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  ATM Services

  ProCredit Bank has a network of branches throughout Kosovo. In addition, you can access your account and use various banking services at our extensive network of ATMs, 24 hours a day, 7 days a week.  
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  Call Center

  For those of you who prefer to conduct your banking activities by phone, our Call Centre will be happy to serve you. For this purpose, you will first need to obtain a Client Identification Code from any ProCredit branch.

Cards

ProCredit Bank was the first bank in Kosovo to offer internationally accepted cards, namely: Master Card, Maestro, VISA Classic and VISA Electron

Money transfers

ProCredit Bank provides a wide range of services that enable the prompt and secure transfer of money in Kosovo and abroad.

We offer a wide range of advanced technology services such as e-Banking, which enables you to conduct various banking transfers easily and at any time from the comfort of your home or business.

SWIFT stands for Society for Worldwide Interbank Financial Telecommunication and makes possible the processing of international money transfers (Incoming & Outgoing).
The SWIFT  network has around 8,300 members in 208 countries. 

Our address is SWIFT: MBKOXKPR
Our corresponding account

ProCredit Bank in Kosovo holds corresponding accounts in the following international banks:

Commerzbank AG, Frankfurt am Main / Germany SWIFT CODE: COBADEFFXXX Currency: EUR/USD/CHF/GBP

Nova Ljublanska Banka, Ljlubljna / Slovenia SWIFT CODE: LJBASI2XXXX Currency: EUR/USD/CHF/GBP

ProCredit Bank, Bulgaria, Sofia Branch SWIFT CODE: PRCBBGSFXXX Currency:EUR/USD

Deutsche Bank AG ,Frankfurt SWIFT CODE: DEUTDEFFXXX Currency:EUR/CHF

Deutsche Bank Trust Company Americas SWIFT CODE: BKTRUS33XXX Currency: USD

National Transfers
National transfers are authorised by the Interbank Clearing System – EICS, provided by the Central Bank of the Republic of Kosovo.

Institutional Money Transfers (between ProCredit Bank Kosovo branches)
Payments between ProCredit Bank Kosovo accounts are conducted free of charge and credited on the same day.

For more information about transfers and Western Union fees, please visit the nearest ProCredit Bank branch.

Self service corner

We, at ProCredit Bank, understand how important our customer’s time is. Therefore, we have provided the "self-service" corner.

 In the "self-service" corner, you have access to your accounts 24 hours a day, 7 days a week. "self-service" corner offers:

• e-Banking
• ATM
• Deposit

What are the services that can be concluded in the "self-service" corner"?

• Deposit and withdrawing money (ATM)
• Information on the status of your account (ATM and e-banking)
• Phone Credits (ATM)
• Payment of monthly bills (ATM and e-Banking)
• Obtaining the 3-D Secure (ATM)
• Replacement of PIN (ATM)
• Execution of interbank payments, national and international (e-Banking)
• View the latest transactions statement (e-Banking)
• View all transactions statements you have made ​​through our bank (e-Banking)
• Printing the account statements (e-Banking)

In addition, you will find a phone, which allows you direct connection with our Call Center where you can call for any problem or confusion about services and equipment offered in the banking self-service.

ProCredit Bank offers 7 "self-service" corner points:

PrishtinëLakrishte
Ulpianë
Rr. UÇK
Bul. Nëna Terezë

Gjakovë
Rr. Nëna Terezë p.n.

Ferizaj
Rr. Vëllezërit Gërvalla p.n.

PejëAdem Jashari p.n.

ProCredit Bank Kosovo